Shipping policy

1. Processing & Delivery

  • Processing Time: All orders are processed and dispatched within 1–3 business days.

  • Estimated Shipping Time: Orders typically take 8–10 business days to reach the U.S.

  • Disclaimer: Please note that shipping times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.

2. Shipping Costs

  • Standard Shipping: Shipping rates vary based on your location and will be calculated at checkout.

  • Free Shipping: We offer free standard shipping on all orders over $189 USD.

  • Remote Areas: For specific regions or remote areas in certain countries, additional shipping fees may apply in accordance with local courier standards.

3. Taxes & Duties (Tax-Inclusive Shipping)

  • We utilize a prepaid tax service (DDP) through our shipping partner, YunExpress. For most destinations, all applicable import duties and VAT are calculated and settled by the logistics carrier during customs clearance. This ensures a seamless delivery experience without unexpected charges upon arrival.

4. Tracking

  • Updates: Once your order is dispatched, we actively monitor the shipment. You will receive an email notification containing your tracking number and real-time shipping updates.

5. Customs, Duties, and Taxes:

  • For all orders shipped to the United Kingdom, the United States, Singapore, and France, we ensure a seamless and worry-free delivery experience. All applicable import duties, taxes, and VAT are fully included in the product price displayed on our website.

    When you place an order, you will not be required to pay any additional fees, duties, or taxes upon delivery. We manage the customs clearance process on your behalf to ensure your package arrives directly at your doorstep with no hidden costs.